Privacy Policy – Invisible-Light Labs

At Invisible-Light Labs GmbH, we value your privacy and are committed to protecting your personal data. We process your data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act (TKG 2003), in all countries in which we operate.

This Privacy Policy outlines our general practices regarding the collection, use, and safeguarding of personal information. It applies to individuals interacting with us—whether as website visitors, clients, business partners, suppliers, or prospects—and complements any product-specific or service-related privacy information we may provide separately.

What Personal Data We Collect

Contact Information–

Such as your name, email address, company name, position or title, and business contact details—typically provided when you contact us, place an order, request support, or engage in business communication.

Website Usage Data+

Including IP address, browser type and settings, pages visited, time spent, interactions on our website, and cookies.

Voluntarily Provided Data+

For example, when you register on our website or subscribe to newsletters, forums, or surveys.

Transactional Information+

Related to your inquiries, orders, fulfillment, delivery, invoicing, and support services. We may also receive contact information about employees or representatives of our clients, prospects, partners, and suppliers to facilitate business relationships and contractual obligations.

How and Why We Use Your Data

Providing Access and Services+

To grant you access to our websites, platforms, or services and to operate them securely and efficiently.

Responding to Requests+

To fulfill your inquiries, provide support, process orders, and manage customer relations.

Improving Our Offerings+

To personalize your experience, understand website usage, and improve our services and content.

Administrative and Legal Compliance+

For recordkeeping, contract management, fraud prevention, and compliance with legal requirements.

Data Security and Storage

How We Protect and Retain Your Personal Information+

Your personal data is stored securely using appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse. We retain your data only for as long as it is needed to fulfill the purposes for which it was collected or as required by law.

We do not use your data for profiling or share your personal data with third parties for marketing purposes.

Your rights

Right of Access+

To request information about the personal data we hold about you.

Right to Rectification+

To correct any inaccurate or incomplete data.

Right to Erasure+

To request the deletion of your data when it is no longer needed or if you withdraw your consent.

Right to Restriction and Objection+

To object to data processing or request a restriction in certain cases.

Right to Data Portability+

To receive your personal data in a structured, commonly used format.

How to request+

To exercise any of these rights or for questions related to data protection, please contact us at info@invisible-light-labs.com.

Cookies

Use of cookies+

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your browser and remember your preferences. Some cookies remain stored until you delete them manually.
You can configure your browser settings to notify you when cookies are used and decide on a case-by-case basis whether to allow them. Disabling cookies may limit certain functionalities of our website.

Updates to This Policy

Changes to Our Privacy Practices+

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. The latest version will always be published on our website with an updated revision date.

Last updated: March 26, 2025